Understands natural language
Visitors ask questions just as they would ask another person.
Ava · the intelligent digital first contact
Not a chatbot.A genuine digital first contact.
Ava answers questions, organises complex information and guides interested visitors directly to the right service, contact person or next step.
Available 24/7
Multilingual
Based on your own content
Ava by trust7
● Online
Hello, I’m Ava. How can I help you today?
What should be our first step when entering the German market?
First, we should clarify whether you already have customers, partners or specific market opportunities. We can then decide whether a representative office, a local contact or your own company is the right solution.Explore the next step with Ava →
What makes Ava different
Guidance that genuinely moves people forward.
Ava does more than provide answers. She understands the request, structures the next steps and connects visitors with the information and people that fit their situation.
Works with your content
Websites, documents, services, links and contact persons form the knowledge base.
Guides users to the next step
Ava points users directly to relevant services, forms, contacts or appointment options.
Fits your organisation
Name, language, tone, tasks and visual appearance are individually tailored.
Flexible in use
One concept. Many possibilities.
Ava is not imposed on your organisation as a standard solution. She is built around your target groups, your content and the questions you receive every day.
Companies & market entry
Guidance on location, representation, company formation, employment, sales and local contacts.
Clinics & healthcare
Information on services, admission pathways, locations and responsible contacts – without providing medical advice.
Canada & career opportunities
Guidance on provinces, work and immigration, qualifications and preparation – including for skilled workers in trades and technical occupations.
Institutions & services
Digital first guidance for citizens, professionals, members, customers and international audiences.
Live in action
trust7 Ava shows what intelligent first contact looks like today.
Our Ava answers questions about working, setting up a business and establishing a business presence in Germany, as well as career opportunities in Canada. The Canada dossier provides general information on regions, requirements and preparation. For Canada questions, Ava can retrieve current official sources and indicates when a check cannot be completed.
Concrete knowledge baseAva works with trust7’s services, experience and content.
Clear conversation guidanceShe explains complex topics clearly and guides users through a structured process.
Direct onward guidanceRelevant information, websites and contact options are offered immediately.
A transferable conceptTechnology, visual appearance and knowledge base can be adapted for other organisations.
Ava in practice
One idea. Different personalities.
Each version receives its own name, task and knowledge base, precisely tailored to its intended use.
Ava on medicine.de
An intelligent digital first contact for medical organisations. Visitors receive clear information about services, procedures and possible next steps.
Visit medicine.de →trust7 Ava
The intelligent first point of contact for people and companies seeking to work, establish a business or build a commercial presence in Germany.
Try it live →Ava for Canada
General information about Canada, its provinces and career opportunities. Ava explores questions about work, immigration, qualifications and preparation, with access to current official sources.
From idea to implementation
Your Ava is created step by step.
We do not begin with technology, but with a simple question: Which people should reach the right outcome faster and more easily for which concerns?
Define the task
Define target groups, typical questions and desired next steps.
Structure the knowledge
Prepare websites, documents, services, links and contact persons.
Design the personality
Develop the name, tone, language, visual appearance and conversation style.
Test and improve
Test real questions, refine answers and put Ava into live operation.
What could your own Ava look like?
We will show you, with no obligation, what an intelligent digital first contact could do for your organisation.